From my limited vantage point, morale and attendance by prison employees seem to be at all-time lows. I say this three and a half years after reading a newspaper article about the critical staff shortages faced by corrections departments in Missouri, Kansas, and what was then seventeen other states. Since then, the problem has grown quite a bit worse.
On any given day, two-person operations at ERDCC are handled by individuals.
Also, non-custody employees, including recreation staff and caseworkers,
frequently have to do jobs that guards should be performing. Overtime is
rampant. Ditto, mandated shifts. This is a real problem with wide-ranging
effects.
I don't understand why the job economy's so bad right now, but I know that
understaffing isn't limited to prisons. The COVID pandemic vacated many places
of business, and a lot of employers now find themselves scrabbling to find
people willing to work for them. A truck-stop gas station here in Bonne Terre
is reportedly offering a $1,000 signing bonus. A news report said that
professions previously requiring applicants to have a high level of education
now accept those whose academic career went no further than high school. To
work as a guard for the Missouri DOC reportedly takes nothing more than a state
ID proving you're at least eighteen years old.
Caseworkers can be seen on many weekends (never mind their
Monday-through-Friday schedule), supervising the dining hall, conducting wing
walkthroughs in housing units, or helping guards do custody counts. When there's
no one available to fill in, those counts, during which every prisoner is
locked in their cell, can take an extra hour or more to complete, as the two
people running a house take turns. One walks from wing to wing while the other
stays in the control module, then they switch. This would be fine, except what
if some emergency arose? Around here, you often can't tell when bad shit's
afoot.
Worse yet, ERDCC's medical services have deteriorated since I first encountered
their profound indifference, three years ago. The facility hasn't had its own
on-site doctor in two years, and one of its two nurse practitioners quit a
couple of months ago. I've submitted five Health Service Request forms for the
same issue and have yet to even be seen by a triage nurse.
To keep the place hobbling along, programs and services are frequently cut
without warning. For this reason, some non-essential departments, such as
Clothing Issue and Property, are closed more often than they're open. Time out
of our cells is curtailed several times a week, due to insufficient
staff-to-prisoner ratios. Meals regularly run late because there isn't enough
staff to allow us out until after the next shift change takes place.
I can't blame anyone working here for their lack of enthusiasm. Working in a
prison surely sucks. The buildings are gross, the jobs are pretty unrewarding,
and the residents, even at their best-behaved, can tax one's patience. The
employee culture looks to be one of lighthearted joking around, but it also
fosters gruff indifference. My guess is that jobs here attract two types of
people: those who want to do as little as possible, and those who feel that
they have something to prove. Neither makes for a great employee.
I've argued for years that the Missouri Department of Corrections should significantly increase entry-level
employee wages. I believe this now more than ever. By raising wages for
correctional employees, the DOC could be more exacting in their hiring and
employee-retention standards. By onboarding only people with higher educations,
they'd increase the likelihood of facilities keeping with departmental
policies. By asking a bit more from employees, in every area – from behavioral
compliance to dress codes – they'd lower the odds of costly lawsuits by
aggrieved prisoners and mistreated workers, as well as promoting healthier work
environments where people with lower stress levels get sick less often and
prisoners aren't as likely to get frustrated and lash out violently.
Pay my warders better, Missouri; that's what this boils down to. I'm tired of
seeing violence on the yard, missing out on precious activities, and being
locked down for entire days, all because inadequate staffing is unconducive to
vigilance.
